Returns + Exchanges
We want you to love your shopping experience with Djuni and appreciate that sometimes you may not be entirely satisfied with your purchase. We offer a fuss-free returns policy.
You can return items within 14 calendar days. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging, with all garment tags still attached and with the returns form completed.
The return postage is at your expense and we recommend using a trackable service to guarantee a refund. We cannot be held accountable for parcels that fail to reach us. If you wish to return an item, please email firstname.lastname@example.org and we will send you directions for your return.
We will issue a refund in your original payment method.
Unfortunately, we do not accept exchanges as our items are limited edition, made-to-order pieces.